Privacy Policy: How We Collect and Protect Your Data
Last updated: 4 September 2026
Pokies Live Guide ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit pokiesliveguide.com (the "Site").
By accessing and using our platform, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the practices described herein, you must immediately cease using the Site.
Strict Compliance and Eligibility
We operate in strict compliance with the guidelines set forth by the Australian Communications and Media Authority (ACMA), the Australian Competition and Consumer Commission (ACCC), the Victorian Gambling and Casino Control Commission, Liquor & Gaming NSW, the Northern Territory Racing Commission, the Office of Liquor and Gaming Regulation (OLGR), the Tasmanian Liquor and Gaming Commission, and the Totalisator Agency Board. Our international operations are regulated by the Malta Gaming Authority, the UK Gambling Commission, the Curacao Gaming Control Board, and the Kahnawake Gaming Commission.
Age Restriction: Our services are strictly available only to individuals who are 18 years of age or older. We do not allow minors to access the site or create an account.
Prohibited Transactions: In accordance with Australian regulations, we do not accept credit cards for gambling deposits or betting. Furthermore, we do not accept digital currencies for deposits or betting.
Service Limitations: We do not offer in-play betting to Australian players. We do not offer wagering markets on unapproved betting events. We do not accept players from jurisdictions where online casino services are illegal.
Information We Collect
To provide you with our services and verify your identity, we may collect the following categories of personal data:
- Identity and Contact Data: Name, date of birth, email address, and residential address.
- Account Data: Usernames, passwords, and account history.
- Financial Data: Bank account details and transaction history. Note that we do not process credit card details or digital currency transactions on this platform.
- Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
Legal Basis for Processing
We process your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary to set up your account and provide you with our gambling services.
- Legal Obligation: We process data to comply with anti-money laundering (AML) regulations, age verification laws, and reporting requirements mandated by the regulators listed above.
- Consent: We rely on your explicit consent for processing activities such as sending promotional materials or placing non-essential cookies on your device.
How We Use Your Information
We use your personal information to:
- Verify your identity and ensure you are 18 years of age or older.
- Process your deposits and withdrawals, ensuring no credit cards or digital currencies are utilized.
- Manage your account and provide customer support.
- Comply with legal and regulatory obligations required by Australian and international gaming authorities.
- Maintain the security and integrity of our platform.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. We rely on your consent for the placement of non-essential cookies, which you can withdraw at any time.
Data Sharing
We do not sell your personal data. We may share your information with authorized regulatory bodies to ensure compliance with gaming regulations. We may also share data with payment processing partners to facilitate authorized transactions, strictly ensuring that no credit cards or digital currencies are processed.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include encryption, access controls, and regular security assessments to maintain a visible and robust data-protection framework.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access: You can request copies of your personal data.
- The right to rectification: You can request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You can request that we erase your personal data, under certain conditions.
- The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You can object to our processing of your personal data.
- The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You can withdraw your consent at any time regarding non-essential cookies and marketing communications.
To exercise any of these rights, please contact us using the details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, our data protection practices, or your legal rights, please contact our data protection officer:
Email: [email protected] Website: pokiesliveguide.com Operating Year: 2026